Reference

How We Handle Your Personal Information

We built boostgame around fast mobile payments and quick account access, so your personal data moves through our systems every session. This policy explains exactly what we collect, why we keep it, and how you stay in control of your information at every step.

bKash Data HandlingNagad Account PrivacyRocket Payment SecurityCookie ClarityDeletion Rights

Browse the Lobby Read FAQ

What This Privacy Policy Covers

boostgame Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to every piece of information you share with us from the moment you open an account through to your last withdrawal request. When you register, we collect your name, mobile number, email address, and the payment method you choose — whether that is

1
bKash, Nagad, or Rocket. We store transaction records tied to your account wallet so you can review deposit and withdrawal history at any time. We do not sell your personal data to third parties. We share information only where required to process your payments through mobile
2
wallet providers, to verify your identity during withdrawal requests, or where local law in eligible regions compels disclosure. Cookies on our site track session behaviour so the lobby loads your preferences — game filters, language, last-played titles — without asking you to set them again each
3
visit. You can clear cookies from your device browser settings whenever you choose. If you contact our support team via live chat or email, we keep those conversation logs tied to your account for reference in future queries. We retain your data only as long as
4
your account is active or as long as legal obligations require. Once you request account closure and any pending transactions are settled, we begin the deletion process for personal records. Availability of our services depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every piece of data that passes through boostgame is handled with clear purpose. Below we break down the specific areas — from cookies to account deletion — so you know what happens behind each action you take on the platform.

Encryption in Transit

All data moving between your device and our servers travels over SSL-encrypted connections. This covers login credentials, payment confirmations from bKash, Nagad or Rocket, and any personal details you update in your profile section.

Cookie Usage

We use session cookies to remember your lobby preferences — your last game filter, language setting, and whether you were browsing slots or live tables. You can clear these from your browser at any time without affecting your account balance or history.

Account Security

Your account is protected by a password you set at registration plus OTP verification on sensitive actions like withdrawal requests or changing your linked mobile number. We never store your bKash, Nagad, or Rocket PIN on our side.

Data Retention

We keep your personal records for as long as your account stays active. Transaction logs are retained to meet any legal obligations in eligible regions. After you close your account and all pending payouts settle, we begin removing personal identifiers from our systems.

Third-Party Sharing

We share data only with mobile wallet providers to process your deposits and withdrawals, and with identity verification services during account checks. We do not sell or rent your information to marketing companies or data brokers.

Requesting Changes or Deletion

You can ask us to correct inaccurate data, export a copy of your records, or delete your personal information entirely. Raise the request through live chat or email, reference your account, and we will process it once identity is confirmed.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your personal information or want to request a change, our support channels are set up to handle privacy queries directly. You do not need to fill out a separate form — raise it through any of the paths below and reference your account email so we can locate your records quickly.

Common Questions About Your Data Rights

Below are the queries our support team handles most often around personal data, account privacy, and how your information flows through boostgame. If your question is not covered here, use the live chat or email paths above.

We collect your name, mobile number, email address, and the payment method you link — bKash, Nagad, or Rocket. We also record your device type and browser for session management. No additional documents are required at sign-up unless withdrawal verification triggers an identity check.

No. Your mobile wallet PIN is entered only inside the bKash, Nagad, or Rocket app on your device. We never see, store, or transmit your PIN. We receive only a transaction confirmation from the wallet provider once your deposit or withdrawal is processed.

Yes. Send a data access request through live chat or email with your registered mobile number. Once we confirm your identity through OTP, we compile your records — profile details, transaction history, support logs — and send them to your registered email.

Open live chat or email support and request account closure. We will check for pending transactions or unsettled balances first. Once everything clears, we close the account and begin removing personal identifiers from active systems. Some records may stay in archives where law requires.

Only our payment processing partners — the mobile wallet providers handling your bKash, Nagad, or Rocket transactions — and identity verification services if a check is triggered. We do not share your data with advertisers, marketing platforms, or unrelated third parties.

We use session cookies to remember your lobby preferences and login state. No advertising tracking cookies run on our pages. You can block or clear cookies through your mobile or desktop browser settings at any time — your account and balance remain unaffected.

Transaction logs remain linked to your account as long as it is active so you can review your deposit and withdrawal history. After account closure, we retain records only as long as required by applicable legal obligations in eligible regions, then they are purged.

Our servers and service infrastructure may operate in regions outside Bangladesh. Where data crosses borders, we apply equivalent security measures to protect it. Access availability and processing depend on local law and eligible regions for each service.

Log into your account, go to the profile section, and edit your name or email directly. To change your linked mobile number, you will need to verify through an OTP sent to the current number. If you cannot complete the change yourself, contact support via live chat.

We may update this policy when we add new payment methods, change data handling processes, or respond to legal requirements. When changes happen, we post the updated version on this page. We recommend checking back periodically so you stay informed about how your data is managed.

How We Handle Your Personal Information

How We Protect and Manage Your Information

Encryption in Transit

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Requesting Changes or Deletion

How to Reach Us About Your Data

Common Questions About Your Data Rights

01 What personal data does boostgame collect when I register?

02 Does boostgame store my bKash or Nagad PIN?

03 Can I ask for a copy of all data you hold on me?

04 How do I delete my account and personal information?

05 Who else can see my personal data?

06 What cookies does the site use and can I block them?

07 How long do you keep my transaction records?

08 Will my data be transferred outside Bangladesh?

09 How do I correct wrong information on my profile?

10 Does boostgame update this privacy policy?

Related pages